Secure your peace of mind: Introducing our exclusive 3-year warranty assurance
Whether you require a rammer or an excavator, rest assured with Wacker Neuson. Our WeCare program offers a warranty of up to 36 months on all Wacker Neuson machines in the Netherlands, at no additional charge.*
* Valid for all compact machines and all hand-held construction equipment over the price of € 1.000,-, purchased from Wacker Neuson branches. Internal and external vibrators are excluded.
Enjoy peace of mind for up to 36 months.
WeCare offers you the following advantages:
36 months standard warranty at no extra charge
With WeCare, you receive up to 36 months of warranty, at no additional cost, on all Wacker Neuson machines valued at over € 1.000,-. This offer applies to all compact machines and hand-held construction equipment purchased from Wacker Neuson branches, excluding internal and external vibrators.
Higher value retention and resale value
Professionally conducted, obligatory maintenance and repairs ensure a higher resale value of the machine.
Financial planning security and peace of mind
With a warranty period extending up to 36 months, Wacker Neuson guarantees financial planning security, mitigating potential cost risks.
Warranty can be transferred with ownership change.
The transferable warranty not only boosts the resale value of the machine but also extends its benefits to the new owner. It's important to note that a change in ownership does not extend the WeCare period.
Requirements
Wacker Neuson's provision of services during the WeCare period is contingent upon the demonstrable fulfilment of the following criteria:
- An active EquipCare module must be in place from the date of purchase, on all compact machinery.
- Strict compliance with the correct operating procedures is essential; any deviation may result in exclusion from coverage.
- Valid on all machines purchased directly from Wacker Neuson B.V or participating dealers.
- All maintenance and repair work must be conducted by Wacker Neuson branches or participating authorised Wacker Neuson dealers.
- Only original spare parts may be used for any repairs.
- Light equipment with a purchase price below € 1.000,- is not covered.
- Internal and external vibrators are excluded from coverage.
- A change in ownership of the machine does not extend the WeCare period.
- General wear and tear items are not covered under the warranty.
- The warranty is valid for 36 months or 3.000 operational hours, whichever comes first, with a maximum of 1.500 operational hours per year.
Additional WeCare package is offered for supplementary services.
The WeCare Plus package stands out as an attractive addition. When you opt for WeCare Plus, either the Wacker Neuson branch or the participating sales partner assumes responsibility for all aspects of your machine's maintenance, from planning to execution. This comprehensive package features active maintenance management facilitated by the EquipCare telematics solution. Additionally, the sales partner proactively reaches out to the customer as soon as the next maintenance session is due.
WeCare Plus (maintenance package)
Your advantages with WeCare Plus:
- Up to 36 months warranty
- Higher value retention and resale value of the machine
- Planning security through regular maintenance
- Transferability upon change of ownership
- Regular maintenance according to factory specifications
- Active maintenance management via EquipCare
- Financing is possible via Wacker Neuson Finance
Requires: active telematics unit for compact machines.
Please note WeCare terms and conditions.